SHIPPING AND RETURNS
Once your order has been placed please allow up to 7-10 working days before your item/s is shipped as each product is specially handcrafted by us. You will be notified once your order has been shipped and will be provided with a tracking number.
- Postage within Australia will be sent via Australia Post Express Post with signature on delivery. Flat rate of $7
We ship worldwide.
- Australian International Registered and pack/track Post. Tracking available worldwide. Usually takes 7 - 10 working days. Most secure international shipping. Flat rate $10 AUD
- International Courier Express. Usually takes between 3-4 business days. Tracking available. Flat rate $40 AUD
Please note; All orders require a signature upon delivery. In the event that an attempted delivery is made, you will be required to collect your item at your local post office. We do not take any responsibility for the damage or loss of these items and we will provide you with details and proof of posting.
Please note that HLSK is not responsible for any custom chargers or taxes.
Goods sold are non-refundable. Exchange of styles are allowed. We do all resizes free of charge on new purchase items (30 days).
Exchange of styles must be made within 14 days of receiving the item.
If you wish to return a faulty product, you must;
-Email us at firstname.lastname@example.org and provide a photo of the item and description stating the fault.
-If your exchange has been accepted you must ensure shipping method is Australian Express Post bag.
-Ensure item/s are in their original packaging.
*Please note that once you return your item you must email us the tracking number as prove of postage.
Please note that "wear and tear" is not considered a fault.